Description:

Responds to communications from guests, travel agents, and referral networks concerning bookings arriving by email, telephone, or through a booking system.

Requirements:

• Diploma in tourism, hospitality or relevant field.
• A minimum of 3 years experience in a similar role.
• Customer-service experience.
• Data entry experience and attention to detail.
• Excellent written and verbal communication skills in Bahasa and English.
• Strong computer proficiency and email communication skills
• Multi-tasking and time-management skills, with the ability to prioritize tasks.
• Candidate must be highly motivated and flexible with a positive spirit and cool attitude.

Visit https://www.hardrockhotels.com/ for other vacancies at a Hard Rock Hotel