Description:

• This position will report to the Director of Rooms.
• Responsible for the entire operations of the Housekeeping department and the delegation of duties.
• Provide strong leadership and is readily accessible to staff.
• Maintain or exceed standards of cleanliness and a consistently create positive guest experiences
• Conduct training and coaching sessions on chemical and equipment usage and consistently update departmental policies
• Support a highly motivated and trained staff that continually strives for excellence in service and cleanliness.
• Respond to and follow through on guest requests, concerns and problems.
• Ensure that excellent guest service is a goal of the Housekeeping department.
• Manage the interviewing, scheduling, training, development, empowerment, coaching and counseling of staff.
• Coordinated with the internal laundry to ensure that guest room linen , guest clothing and staff uniforms are correctly processed and returned in a timely manner.
• Manage operating expenses while still maintaining excellent guest services.

Requirements:

Applicants without minimum 10 years experience and 5 star experience in Bali in a property 300+ rooms in same position will not be considered.

 

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