Description:

Gili Lankanfushi is a private coral island in the pristine blue waters of North Male Atoll. This Eco-Luxury resort, surrounded by the gifts of nature, is a preferred employer of unique, talented and passionate individuals seeking a rewarding career in a top level luxury hospitality environment.

We invite candidates with the same passion for excellence to provide memorable experiences to our guests, while striving to reduce our environmental impact and preserve our surroundings.

 

We are looking for a Sales Manager to join our winning team

Requirements:

1. Main & Supplementary Duties

Your main duties listed below are intended only as illustrations of the various types of work that may be performed to carry out the objective of this position. The omission of specific statements of duties does not exclude them from the position if the work is related or a logical assignment to the position.

 

1. Always present a positive and appropriate image of the resort and company in accordance with the mission, vision and philosophy.
2. Work with the Director of Sales and Marketing / General Manager to devise and implement an annual sales plan.
3. Further devise and implement short term quarterly action plans to drive critical activity to meet key objectives.
4. Liaise with the Revenue/E-Commerce Manager to review occupancy forecasts and predict levels of activity.
5. Support the establishment of the resort and the name “Gili Lankanfushi” as a globally known luxury hospitality brand on international markets further to the recent ownership change to HPL Hotels and Resorts.
6. Work with the Director of Sales and Marketing to develop offers for specific tactical campaigns during periods of low occupancy.
7. Work with the PR and Marketing Communications Executive on the implementation of promotions and initiatives and maximize resort exposure.
8. Review any promotions and campaigns to assess effectiveness and decide on future action.
9. Record and monitor any guest/client comments and complaints and action as necessary.
10. Establish, maintain and update a register of local, regional and international agents.
11. Liaise with local tourism bodies and establish a primary point of contact.
12. Constantly, review local trends, rates, promotions etc. offered by competitors and instigate action as necessary.
13. Ensure that all sales information and literature is kept up to date and advise all departments of any changes or developments.
14. Produce a monthly report summarizing, room nights, activity and points of interest.
15. Oversee and conduct site visits and familiarization trips, entertaining clients and potential customers when needed.
16. Ensure that all business dealings are conducted in line with policies and procedures and in compliance with ethical and legal requirements.
17. Support Director of Sales and Marketing in driving and coordinating Gili Lankanfushi Sales Offices, Sales Reps and Public Relation activities.
18. Attend (luxury) trade shows, sales calls/giving sales training in conjunction with Sales and Marketing Business plan.
19. Support Director of Sales and Marketing in providing accurate forecast information in a timely manner towards presenting the budgets and Business Plan to the HPL Hotels and Resorts board annually.
20. As per Director of Sales and Marketing guidelines, conduct all business dealings in line with the company policy and procedures and in compliance with current legislation.
21. Support Director of Sales and Marketing in working with the General Manager and Resort Manager to develop an annual sales and marketing strategy and plan which increases revenue; maintains the market position and enhances the resort image.
22. Support Director of Sales and Marketing in identifying new and developing markets and establishing suitable contacts and links.
23. Maintain, in collaboration with Director of Sales and Marketing, a database of all agents, business partners and major clients.
24. Regularly contact key agents and clients to consolidate working relationships and improve overall service.
25. Support the Director of Sales and Marketing in the overall operation of the Sales and Marketing Team including selection, recruitment and training of all hosts.
26. Monitor and analyze trends, both locally and globally, within the luxury resort market and report to Director of Sales and Marketing.
27. Represent the resort at major events within the industry where the General Manager or Director of Sales and Marketing is not available.
28. Ensure that all information is kept confidential, unless otherwise advised.
29. Ensure that all Occupational Health and Safety requirements for the company are met within your department.
30. Report any workplace hazards as you see them and support the company in its endeavor to provide a safe workplace
31. Complete, to the best of your ability, any additional tasks within reason as requested.
32. Support the implementation of Standard Operating Procedures and Policies and Procedures for joint Sales and Reservation Team.
33. Support the development and maintenance of the operational manual for the department.
34. Undertake Manager on Duty shifts as required.
35. Perform additional duties as required by the Director of Sales and Marketing.