Description:

 

• Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards
• Achievement of budgeted food sales, beverage sales, labour costs and profitability.
• Preserve excellent levels of internal and external customer service
• Design exceptional menus, purchase goods and continuously make necessary improvements
• Identify customers needs and respond proactively to all of their concerns
• Lead F&B team by attracting, recruiting, training and appraising talented personnel
• Establish targets, KPI’s, schedules, policies and procedures
• Provide a two way communication and nurture an ownership environment with emphasis in motivation and teamwork
• Comply with all health and safety regulations
• Report on management regarding sales results and productivity

 

Requirements:

• At least three years of experience in the hotel F&B industry, preferably in management positions.
• Background in hospitality and catering.
• Excellent knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook, etc.).
• Positive attitude, leadership, excellence in service, adaptability, commitment and responsibility.
• Critical thinker and problem-solving skills
• Person trained to improve service standards and manage the department.
• Team player