Description:

Hard Rock Hotel & Cafe Pattaya is looking for an Assistant Manager – Starz Diner to be another member of our team and be a part of this cultural icon. As a member of our team, you need to be good at your job, have a passion for it, be who you are and able to work within the company values.

Assistant Manager – Starz Diner will be responsible for the roles and possess the following qualifications.

 Roles:

• Manage all sections under supervision ensuring high standards of service and maximizing profitability
• Supervise and develop the management of your department’s band members, establish and maintain quality service standards for the department, as well as other responsibilities related to a professional and efficient operations
• Ensure all guest requests and complaints are handled appropriately adhering to the hotel’s general guidelines.
• Ensure all implementation of service standards and all policies & procedures related to the department
• Assist the operation at peak times and any other times business needs require your hands-on assistance
• Monitor the department budget and discuss with Restaurant Manager for the corrective action where necessary
• Organize inventory of all items and equipments in the department
• Maintain an efficient and effective administrative system in the department

Requirements:

• Female or Male, age should be more than 30 years old
• Graduate with a degree or higher in Food & Beverage, Hotel Management or other related fields
• More than 2 years of supervisory experience in food and beverage service required, preferred experience in a full-service and large scale hotel, pub or restaurant
• Experience in resolving customer issues/complaints as well as overall excellent customer service required
• Outgoing & cheerful personality and be highly presentable
• Solid time management, organization and prioritization skills
• Must have the ability to establish and maintain a high service standard to enhance the Guest’s satisfaction and Hotel’s values
• Good command of English communications
• Proficient in computer software including Microsoft Word, Excel, PowerPoint and other F&B related

Hard Rock Hotel Pattaya is managed by HPL Singapore. We operate with the love of music, passion for life, and delivered with a belief in our credo Love All, Serve All. We are a part of the global Hard Rock brand which operates in 76 countries spanning 262 locations that include owned/licensed or managed Hotels, Casinos, Rock Shops and Cafes, which started from Hard Rock Cafe in London in 1971.

If you are looking for a place to rock out what you’ve got, add value to the business and mark your place in our history, then grasp this opportunity to show us.

Hard Rock Hotel Pattaya is managed by HPL Singapore. We operate with the love of music, passion for life, and delivered with a belief in our credo Love All, Serve All. We are a part of the global Hard Rock brand which operates in 76 countries spanning 262 locations that include owned/licensed or managed Hotels, Casinos, Rock Shops and Cafes, which started from Hard Rock Cafe in London in 1971.

CAREERS AT HARD ROCK HOTEL® PATTAYA

View our openings position == > https://careers.hplhotels.com

CAREER OPPORTUNITIES At All Hard Rock Hotels = = > https://www.hardrock.com/careers.aspx