Description:

Hard Rock Hotel & Cafe Pattaya is looking for an Assistant Manager - Pizzeria to be another member of our team and be a part of this cultural icon. As a member of our team, you need to be good at your job, have a passion for it, be who you are and able to work within the company values.

Assistant Manager - Pizzeria will be responsible for the roles and possess the following qualifications.

Job Summary

• Lead and manage the daily operations of Pizzeria Restaurant to deliver exceptional dining experiences and outstanding guest satisfaction.
• Supervise, coach, and develop restaurant team members to ensure compliance with Hard Rock service standards, food safety requirements, and operational procedures.
• Coordinate with the Kitchen, Bar, Stewarding, and other related departments to ensure seamless service, efficient operations, and timely food delivery.
• Handle guest inquiries, feedback, and service recovery professionally to maintain high levels of guest satisfaction and guest loyalty.
• Manage staffing schedules, restaurant readiness, hygiene, sanitation, and workplace safety standards to ensure smooth daily operations.
• Support revenue growth, cost control, inventory management, and continuous operational improvement initiatives while achieving departmental business objectives.

Requirements:

• This position is open for full working rights for Thailand only.
• Energetic personality with experience in Food & Beverage operations, preferably in hotels, restaurants, or international hospitality brands.
• Diploma or Bachelor’s Degree in Hospitality Management, Hotel Management, Food & Beverage Management, or related fields.
• Minimum 2–3 years of experience in restaurant operations, preferably in a supervisory or leadership role.
• Experience in managing restaurant teams and delivering excellent guest service standards.
• Strong leadership, communication, and problem-solving skills.
• Ability to work flexible shifts, including weekends and public holidays.
• Good command of spoken and written English.