Rock Agent- Ticket Agent

Posting Date: 8 May 2024
Closing Date: 31 May 2024
Job Reference Number: HRHP/JD-BC-001/RA- Ticket Agent
Type of Employment: Full-time


Hard Rock Hotel & Cafe Pattaya is looking for a Rock Agent – Ticket Agent to be another member of team and be a part of this cultural icon. As one of the leaders, you need to be good at your job, have a passion for it, be who you are and able to work within the company values.

Rock Agent – Ticket Agent will be responsible for the roles and possess the following qualifications.

Job Summary

  • Being the “Rock Animator- RA” or so called “Hard Rock Ambassador”, to create a memorable Hard Rock Experiences through their Rock ‘n’ Roll attitude and personal talent.
  • Provide unique, memorable and professional service to Stars reflecting our image of rock, roll and relax.
  • Participate in the implementation of animation activities and ensure high standards of service in your department.


To be successful in this role, you will need to have this following qualifications;

  •  THAI Nationality, who has working experience in Hotel Business would be a strong plus.
  • Graduated from Sports Science or related flied, New graduation will be considered.
  • Good personality and service minded.
  • Work in experience 1 year minimum in Ticket Agent or Kids Club or related job function.
  • Ability to work under pressure.
  • Ability in leading, guiding, training, and motivating team members.
  • Enthusiastic service-oriented attitude with good interpersonal skills.
  • Outgoing & cheerful personality with self-confidence.
  • Posses strong negotiation and problem solving skills.
  • Excellent English communication skills – non negotiable.

Amplify Your Hospitality Career At Hard Rock Hotel Pattaya

Passionate, Irreverent, Democratic, and Unpredictable. This is what makes up WHO WE ARE at Hard Rock Hotel® Pattaya. We are constantly searching for ways to deliver Amplified Service with our actions and attitude. If you have a passion for creating great guest experiences while being yourself, check out our career openings. Let’s make sweet music together.

Careers at Hard Rock Hotel® Pattaya

View opportunities at all Hard Rock Hotels

We offer an attractive remuneration incentive which commensurate with work experience and qualifications to the selected candidate. If you are looking for a place to rock out what you’ve got, add value to the business and mark your place in our history, then grasp this opportunity to show us.

Hard Rock Hotel Pattaya is managed by HPL Singapore. We operate with the love of Music, passion for life, and delivered with a belief in our credo Love All, Serve All. We are a part of the Hard Rock International (HRI)  is one of the most globally recognized companies with venues in 68 countries spanning 253 locations that include owned/licensed or managed Hotels, Casinos, Rock Shops®, Live Performance Venues and Cafes. Hard Rock is also known for its collectible fashion and music-related merchandise, memorable dining experiences, Hard Rock Live performance venues and more which started from Hard Rock Cafe in London in 1971.

Please note that the job postings on this website or accessed through this tool for Hard Rock Hotel & Cafe Pattaya are with Seaside Hotel (Thailand) Co.,Ltd. as the prospective employer.

To apply, send your cover letter and resume to [email protected]