Description:

• You are responsible to achieve planned business goals and objectives through effective leadership and management of the Food & Beverage Department in the Hotel, that is comprised of Food & Beverage Production and Food & Beverage Service (hereinafter ‘your assigned area of responsibility’), while maintaining brand and company standards for guest satisfaction, employee satisfaction and internal processes.
• You lead and coach employees within your assigned area of responsibility to formulate and execute operational objectives relating to employee and guest-centric activities within four perspectives of People, Internal Process, Guest, and Revenue. An increase in personal efficiency and effectiveness is expected when you work as a team with your subordinates, colleagues and superior and achieve common goals and targets.
• Manage all outlets as separate profit centers and train the managers of said outlets to operate as per our brand standard accordingly.
• Actively control costs across all sectors of the Department in line with budget requirements.
• Create and implement short, medium and long-term goals for the Department focusing on revenue maximization, cost minimization and guest experience.

Requirements:

• Previous experiences in a similar function from a top end beach resort.
• Excellent leadership skills.
• Hands on person.
• Fluent in English or other major foreign languages (e.g. Chinese, Arabic & etc) or local – Bahasa Malaysia are a plus.
• Excellent interpersonal skill

 

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