Description:

Your main duties centers on the procedural and personal dimensions as applied in the delivery of the guest experience in a function rooms, bars, lounges, restaurants, pool area or in-room dinning. You will:

• set or prepare the outlet ready for service including keeping assigned areas stocked with supplies
• respond to guests' needs & wants requests, e.g. food or beverage orders, serve and clear tables
• prepare itemized checks and accept payment
• answer questions, explain menu items and specials, and/or handle service recovery
• perform up-selling of F&B products to guest
• answer telephone calls and taking guest reservation
• safe food handling procedures and sanitation practices

Requirements:

• Excellent time management skills
• Ability to work on your feet for most of your shift
• Strong customer service skills
• This position is restricted to individuals with the rights to work in Malaysia

Visit https://www.hardrockhotels.com/ for other vacancies at a Hard Rock Hotel.