Description:

• Assist the Hard Rock Cafe Manager in managing the day-to-day operations of the Café.
• Responsible for overall talent management strategy and implementation including workforce planning, recruiting, interviewing, hiring, performance planning, and succession planning.
• Trains and empowers employees to exercise good judgment to make decisions regarding service, food quality, and customer satisfaction by adhering to company training standards
• Ensure employees follow safety, sanitation and security procedures.
• Conducts table visits to build rapport, assess customer satisfaction, develop relationships, and promote repeat business
• The role is predominantly a field based position and will require night and weekend work.

Requirements:

• Strong communication and interpersonal skills
• Monitors and controls food, labor, and liquor costs using established methods to meet goals
• Diploma in Hotel/Hospitality Management or at least 3 years of working experience as a management position in Food and Beverage Department
• This position is restricted to individuals with the rights to work in Malaysia

Visit https://www.hardrockhotels.com/ for other vacancies at a Hard Rock Hotel.