Description:

This individual will direct Cafe sales and marketing efforts ensuring that the business is financially successful and that it represents our brand identity therefore positively impacting our global operation.

• Communicate with managers to evaluate work procedures, review standards, identify methods for increasing efficiency or effectiveness, and respond proactively to any needs that have arisen.
• Operate ethically to protect the brand
• Conduct table visits (bar and tables) to build rapport, assess customer satisfaction, develop relationships, and promote repeat business.
• Listen to comments, criticisms, and feedback from customers, employees and other managers to gain an understanding of areas of strength and opportunity to improve personal/restaurant performance.
• Co-manage social media sites ensuring information is current, and responses are efficient
• Maximize the use of available technologies and systems to get results.

Requirements:

• College coursework preferred; high school diploma or equivalency required.
• Minimum of 2 years hospitality sales manager experience required.
• Proficiency communicating (speaking, reading, and writing) in English
• Ability to move throughout the restaurant and retail store (standing, walking, kneeling, bending) for extended periods of time.
• Ability to tolerate exposure to heat (greater than 90 F), cold (less than 40 F), chemicals, and a loud/noisy environment.

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