Marketing & Communications Manager


Posting Date: 30 December 2021
Closing Date: 31 January 2022
Job Reference Number: JD-S&M-003
Type of Employment: Full-time

Description:

  • Responsible to achieve planned business goals and objectives through effective leadership and management of the Sales & Marketing Department in the Hotel that comprises of the Sales and Marketing & Communications sections.
  • Responsible to maintain brand and company standards for guest satisfaction, employee satisfaction and internal processes.
  • To lead and coach employees within your assigned area of responsibility to formulate and execute operational objectives relating to employee and guest­ centric activities within four perspectives of People, Internal Process, Guest and Revenue.

Requirements:

  • Create and implement long term goals and strategies that will cause your department and therefore the hotel to succeed and grow.
  • To develop and implement tactical plans to promote the hotel and support any sales efforts.
  • To develop and maintain the hotel's Identity Manual, Branding Guide as well as up-to-date rockin', creative and informative press kit.
  • Work closely with all departments to organize promotional events and the hotel's advertising agency on advertising campaigns..
  • Organize media visits and generally maintain a good and close relationship with the media.
  • Prepare press releases, which are informative, support the hotel' s sales efforts, reflect the hotel's product image and promote the hotel's standing within the local community.
  • Coordinate the development of the hotel' s collaterals.
  • Maximize positive exposure for the hotel in the media and local community.
  • Prepare the department's section of the annual business plan, implement and adjust if required.
  • Monitor department's budget and proactively implement corrective action where necessary.
  • Know the current and potential competitors and monitor their activities.
  • Maximize the use of available technology and systems to get results.
  • Be an active member in all organized philanthropic events.

Visit https://www.hardrockhotels.com/ for other vacancies at a Hard Rock Hotel

To apply, send your cover letter and resume to careers.penang@hardrockhotels.net