Description:

• Responsible for the work performance of one or more subordinates who are in the front-of-house of guest service for consistently meeting differing guests’ needs & wants consistent to your assigned area of responsibility in the Food and Beverage department that are Starz Diner, In Room Dinning, Pizzeria, Lobby Lounge, The Shack and Sand Bar
• Responsible for the smooth running of the restaurant & bar in line with company standards of procedures, predetermined budgets and all relevant legislation
• Training & development of the restaurant & bar team using relevant techniques and ensuring all training is documented
• Supervise the activities of all restaurant & bar team to ensure all band members are aware of their responsibilities and are performing all duties to a consistently high standard
• To liaise with all other Department Heads and Duty Managers to ensure high quality of service is achieved at all times

Requirements:

• Hotel experience and knowledge of the hospitality industry
• Excellent communication skills (both oral and written) with good interpersonal skills
• Strong attention to detail
• Ability to thrive in a fast-paced environment
• Strong multitasking skills
• Strong work ethic, with the ability to work well both independently and within the context of a larger team-oriented environment
• This position is restricted to individuals with the right to work in Malaysia

Visit https://www.hardrockhotels.com/ for other vacancies at a Hard Rock Hotel.