Description:

Responsibilities:

To establish Concorde Hotel Singapore brand positioning by reflecting the image of Concorde Hotel Singapore at all times and to perform the highest standard of service in compliance with Concorde Hotel Singapore style as to emphasize our need for consistency throughout.

Working closely with the Marketing Communications Department to plan, create and promote successful online and offline marketing campaigns. To work closely with the Room Sales, Catering Sales & F&B team to deploy various campaigns in order to retain customer base and generate new leads.

Duties & Responsibilities are as follows:

• Involve in media coverage
• Maintain good working relationships with local and international media
• Maintain and update hotel’s website
• Handle collateral and publications
• Maintain and update press kit including hotel’s library of images
• Assist in managing multimedia content on all social media platforms
• Monitor of web traffic and leads numbers, providing reports and analysis
• Prepare and schedule electronic mailer such as event invitations, reminder email, and post event mailer
• Responsible for the entire life cycle of an email campaign through internal/external programs
• Assist in database management projects, monitor and report progress. Generate customer list/report through internal database for the electronic mailer invitation, direct mailers, newsletter, telemarketing etc
• Manage and follow-up with general enquiries
• Monitor all online reviews and draft responses accordingly
• Assist with media enquiries
• Manager database collation, tabulation and maintenance of members’ profile.
• Perform other duties as required by the Marketing Communications Manager

Requirements:

Pre-requisites:

• Diploma or Degree in Business or Marketing Communications
• Excellent communication skills & a customer-oriented attitude
• Excellent command of English
• Meticulous, independent & efficient in executing and overseeing assigned projects
• At least one year of relevant working experience, preferably in web or database marketing.
• Must be familiar with digital marketing and social media skills, Facebook-savvy
• Familiar with Photography, Adobe software and use of Macbook
• Basic graphics knowledge
• Confident and positive personality
• Ability to work under pressure and meet deadlines
• Only Singaporeans