Description:

The primary objective of Sales Manager is to bring potential business to the hotel through sourcing, negotiating and winning Corporate Sales Accounts to generate revenue. The Sales Manager will be required to conduct his/her duties in a courteous, safe and efficient manner, in accordance with the hotel’s policies and procedures, ensuring that a high level of service is maintained.

 

• Develop sales action plan to target key accounts under own portfolio
• Input all data in Delphi system for appropriate account management follow up and tracing
• Be responsible for designated account base
• Identify opportunities for value added services to increase sales profitability and anticipate client needs
• Demonstrate effective selling techniques in promoting Concorde Hotel Singapore products and services
• Act on potential client complaints and report to appropriate personnel
• Compile daily, weekly and monthly reports as required
• Report progress of performance in meeting targets
• Analyze reports and make recommendations
• Participate actively in the regular sales meeting to keep Staff and Management informed and to foster two-way communication

Requirements:

• GCE ‘A’ level holder or equivalent qualification
• Minimum 2 years of experience in hotel sales
• Experience in similar capacity, preferably with experience in a 4 or 5 Star hotel
• A good knowledge of clientele information and a ‘know-how’ in tapping of corporate / wholesale business
• Well versed with Microsoft word, excel, powerpoint software
• Strong Team Player
• With Calm, Poised, Cheerful, Inspiring personality
• Good command of written and spoken English
• Recommended for Singaporeans/ Singapore PRs