Posting Date: 2 July 2023
Closing Date: 31 March 2024
Job Reference Number: TBHPT/2023/002/Boat Captain
Type of Employment: Full-time
Description:
The Boathouse Pulau Tioman [ http://www.hplboutiquecollection.com ], a part of the boutique collection by HPL Hotels & Resorts [ HPL Hotels & Resorts: Hotel Management Company - Official Site] is scheduled to open in 1st quarter 2024 in Tioman Island’s west coast. Accessible by boat from Mersing or Tanjung Gemok that are on the east coast of Peninsular Malaysia, the Boathouse is an idyllic oasis on a secluded beach to immerse in the rustic tranquillity of a wildlife reserve and marine park. If you wish to pursue a career within the boutique segment of the hospitality industry, join us to welcome guest experience local simplicity at its finest with 31 bungalows styled after the traditional Malay house, a beachfront bar, a restaurant, a swimming pool and a cozy venue for small meetings and events.
Reporting directly to the Rooms Division Manager and coordinating functionally with the Mersing Office Manager and Executive, you are responsible for the effective leadership and operations of marine transport and boat management to achieve planned departmental objectives and goals while maintaining brand and Resort standards for employee satisfaction, internal processes efficiency & effectiveness and guest satisfaction. You will pilot the boat/s and lead subordinates to achieve these departmental objectives and goals.
Requirements:
- A minimum of 4 years’ experience in marine transport and boat management demonstrating achievement of results and development of relevant competencies. Suits a guest service oriented individual. Exposure in the hospitality industry is preferred but not essential.
- The appropriate level of Boat License with accompanying Certificate of Competency and Seamen Card. To pilot a passenger and goods boat within and outside Malaysian territory,
- Hands-on-approach across all marine transport and boat management including but not limited to compliance to laws & regulations (both immigration and Jabatan Laut) and training & development as well as performance management of subordinates.
- In pre-opening stage, you will assist the Resort Manager in the application of a boat/s license with the relevant authorities.
- A leadership stature with the ability to gain immediate professional credibility through possessing: (a) the capability to proactively provide sound operating advice and proactively coach subordinates, (b) the ability to communicate and influence at all levels through clear, informed and logical argument and discussion, tempered by a sense of humour, when appropriate, and (c) the ability to build effective relationships and influence positive outcomes through possessing a progressive and participative management style.
- Strong inter-personal communication with a strong command of the English language both written and verbal.
- Comfortable with living and working in a remote island environment.
This position is restricted to Malaysian nationals and non-nationals with the current right to live and work in Malaysia.